Platform
PRODUCT
ROADMAP
Where the Launchpad has been and where it's going. Updated in real time as modules ship.
Phase 1
PLANNEDWhat's New
Searchable release notes — new features, improvements, fixes, and known issues for your platform.
Hub
Central command dashboard with live KPI widgets and activity feed.
Order Queue
Live order management queue with status tracking and fulfillment triggers.
Fulfillment
Shipping workflows, label generation, and fulfillment email triggers.
P&L Tracker
Real-time profit and loss tracking with today and monthly views.
Catalog Editor
Product and inventory management with image upload and variant support.
Sales Intel
Sales breakdowns by product, channel, and time period with SVG revenue chart.
Analytics
Historical site and business analytics with exportable reports.
Live Analytics
Real-time visitor tracking and live session data via Supabase Realtime.
Messages
Ghost Inbox — captures inbound emails into a unified inbox with read/reply tracking.
Discord Connect
Route Ghost Inbox inquiries into Discord threads so your team can reply without leaving Discord.
Email Blast
Broadcast emails to customer segments via Resend with full blast history.
Activity Log
Full audit trail of all user actions across the dashboard.
Admin Panel
Client-facing admin controls — user roles, permissions, and settings.
Site Manager
Manage public-facing site content, banners, and announcements.
Review Forge
Review request campaigns and reputation management dashboard.
Living Docs Sync
Agent that monitors operational changelogs and updates public site documentation seamlessly.
Phase 2
IN PROGRESSInvoicing
Create, send, and track client invoices with payment status.
Point of Sale
In-person point-of-sale terminal with cash, card, and inventory sync.
Ask Cadence
Client-facing AI assistant — browse the knowledge base and chat with Cadence for instant answers.
Margin Matrix
Live prime cost matrix mapping real-time labor spend against daily sales and historical COGS.
Menu 86er
Omni-86 Trigger to instantly mark items out-of-stock across in-house POS and 3rd party apps.
Tip Pooler
Automated tip distribution engine based on staff hours and role points.
Phase 4
IN PROGRESSContent Forge
AI content ideation for blog + YouTube with three-surface trend scoring, a feedback/RAG learning loop, and YouTube benchmarking. Premium growth module — likely pushes a client into the Operations band.
Customers
Customer profiles, order history, and lifetime value tracking.
Links
Link-in-bio and short link management with click tracking.
Lure Forge
AI-powered product description and marketing copy generator.
Drop Launch
Drop Engine — schedule inventory releases with Active/Locked state via Realtime.
AI Assistant
Configurable AI assistant with admin chat and optional public embed widget.
Receipt Scanner
AI-powered receipt and invoice parsing. Drag-and-drop receipts or PDFs, Claude extracts line items automatically, export to Excel for your CPA.
Module Catalog
Browse all available Launchpad modules. See what's enabled, what's available, and request upgrades.
Events Manager
Create and manage public events with RSVP tracking and attendee lists.
Member Spotlight
Feature community members with profile spotlights on the public site.
Member Directory
Searchable directory with member profiles, roles, and contact info.
Forum
Community discussion board with threads, replies, and moderation tools.
Inquiries
Manage inbound sales inquiries and lead capture forms.
Expenses
Business expense tracking and categorization for tax and reporting.
Subscriptions
Recurring subscription management with billing cycles and renewal alerts.
Knowledge Base
Internal knowledge base with articles, tags, and full-text search.
Procurement
Supplier management and purchase order tracking.
Projects
Project and task management with status tracking and team assignment.
Surveys & NPS
NPS surveys and customer satisfaction campaigns with response analytics.
WS Knowledge
WordSmith internal SOPs, playbooks, and operational knowledge base.
Prep Sheet AI
Predictive prep lists generated by AI based on 4-week sales trends and weather forecasts.
Payments
Accept card and ACH payments via Helcim — one-time checkout, recurring subscriptions, live transaction feed. May push a client across a module band.
Unscheduled
IN PROGRESSGallery Manager
Photo and media gallery with upload, tagging, and curation tools.
Appointments
Booking and appointment scheduling with calendar sync.
Helpdesk
Customer support ticket management with status tracking and replies.
Loyalty
Customer loyalty program with points, tiers, and reward redemption.
Gift Cards
Digital gift card creation, delivery, and balance management.
Zero-Ping-Pong Intake
Filter inbound leads against triage rules and draft contextual responses automatically.
Asymmetrical Inventory
Track multi-component inventory during sudden timed product drops to prevent overselling.
Weather-to-Yield
Updates storefront yields and alerts wholesale clients based on localized weather telemetry.
Field Yield Log
Voice-to-text field notes parsed into digital Bills of Lading via edge ingestion.
Edge Dispatch
Mobile tech serial/image ingestion to generate rapid digital work orders and parts matrix.
Live BOM Balancer
Asymmetrical bundling tracking with programmatic raw material re-ordering alerts.
Document Gateway
OCR-to-JSON wrapper parsing inbound PDFs and routing critical elements to the dashboard.
Kitchen Hub
Integrated sales pipeline combining Toast, DoorDash, and direct orders into a unified fire-line.
Schedule Engine
Smart staff scheduling matching historical sales peaks with employee availability.
Reputation Desk
Unified feedback desk pooling Google, Yelp, and Facebook reviews with AI draft responses.
Guest Win-Backs
Ghost customer tracking that automatically incentivizes lost guests to return via direct channels.
