WordSmith Systems LogoWordSmith Systems

Platform

PRODUCT
ROADMAP

Where the Launchpad has been and where it's going. Updated in real time as modules ship.

Phase 1

PLANNED

What's New

Searchable release notes — new features, improvements, fixes, and known issues for your platform.

Hub

Central command dashboard with live KPI widgets and activity feed.

Order Queue

Live order management queue with status tracking and fulfillment triggers.

Fulfillment

Shipping workflows, label generation, and fulfillment email triggers.

P&L Tracker

Real-time profit and loss tracking with today and monthly views.

Catalog Editor

Product and inventory management with image upload and variant support.

Sales Intel

Sales breakdowns by product, channel, and time period with SVG revenue chart.

Analytics

Historical site and business analytics with exportable reports.

Live Analytics

Real-time visitor tracking and live session data via Supabase Realtime.

Messages

Ghost Inbox — captures inbound emails into a unified inbox with read/reply tracking.

Discord Connect

Route Ghost Inbox inquiries into Discord threads so your team can reply without leaving Discord.

Email Blast

Broadcast emails to customer segments via Resend with full blast history.

Activity Log

Full audit trail of all user actions across the dashboard.

Admin Panel

Client-facing admin controls — user roles, permissions, and settings.

Site Manager

Manage public-facing site content, banners, and announcements.

Review Forge

Review request campaigns and reputation management dashboard.

Living Docs Sync

Agent that monitors operational changelogs and updates public site documentation seamlessly.

Phase 2

IN PROGRESS

Invoicing

Create, send, and track client invoices with payment status.

Point of Sale

In-person point-of-sale terminal with cash, card, and inventory sync.

Ask Cadence

Client-facing AI assistant — browse the knowledge base and chat with Cadence for instant answers.

Margin Matrix

Live prime cost matrix mapping real-time labor spend against daily sales and historical COGS.

Menu 86er

Omni-86 Trigger to instantly mark items out-of-stock across in-house POS and 3rd party apps.

Tip Pooler

Automated tip distribution engine based on staff hours and role points.

Phase 4

IN PROGRESS

Content Forge

AI content ideation for blog + YouTube with three-surface trend scoring, a feedback/RAG learning loop, and YouTube benchmarking. Premium growth module — likely pushes a client into the Operations band.

Customers

Customer profiles, order history, and lifetime value tracking.

Links

Link-in-bio and short link management with click tracking.

Lure Forge

AI-powered product description and marketing copy generator.

Drop Launch

Drop Engine — schedule inventory releases with Active/Locked state via Realtime.

AI Assistant

Configurable AI assistant with admin chat and optional public embed widget.

Receipt Scanner

AI-powered receipt and invoice parsing. Drag-and-drop receipts or PDFs, Claude extracts line items automatically, export to Excel for your CPA.

Module Catalog

Browse all available Launchpad modules. See what's enabled, what's available, and request upgrades.

Events Manager

Create and manage public events with RSVP tracking and attendee lists.

Member Spotlight

Feature community members with profile spotlights on the public site.

Member Directory

Searchable directory with member profiles, roles, and contact info.

Forum

Community discussion board with threads, replies, and moderation tools.

Inquiries

Manage inbound sales inquiries and lead capture forms.

Expenses

Business expense tracking and categorization for tax and reporting.

Subscriptions

Recurring subscription management with billing cycles and renewal alerts.

Knowledge Base

Internal knowledge base with articles, tags, and full-text search.

Procurement

Supplier management and purchase order tracking.

Projects

Project and task management with status tracking and team assignment.

Surveys & NPS

NPS surveys and customer satisfaction campaigns with response analytics.

WS Knowledge

WordSmith internal SOPs, playbooks, and operational knowledge base.

Prep Sheet AI

Predictive prep lists generated by AI based on 4-week sales trends and weather forecasts.

Payments

Accept card and ACH payments via Helcim — one-time checkout, recurring subscriptions, live transaction feed. May push a client across a module band.

Unscheduled

IN PROGRESS

Gallery Manager

Photo and media gallery with upload, tagging, and curation tools.

Appointments

Booking and appointment scheduling with calendar sync.

Helpdesk

Customer support ticket management with status tracking and replies.

Loyalty

Customer loyalty program with points, tiers, and reward redemption.

Gift Cards

Digital gift card creation, delivery, and balance management.

Zero-Ping-Pong Intake

Filter inbound leads against triage rules and draft contextual responses automatically.

Asymmetrical Inventory

Track multi-component inventory during sudden timed product drops to prevent overselling.

Weather-to-Yield

Updates storefront yields and alerts wholesale clients based on localized weather telemetry.

Field Yield Log

Voice-to-text field notes parsed into digital Bills of Lading via edge ingestion.

Edge Dispatch

Mobile tech serial/image ingestion to generate rapid digital work orders and parts matrix.

Live BOM Balancer

Asymmetrical bundling tracking with programmatic raw material re-ordering alerts.

Document Gateway

OCR-to-JSON wrapper parsing inbound PDFs and routing critical elements to the dashboard.

Kitchen Hub

Integrated sales pipeline combining Toast, DoorDash, and direct orders into a unified fire-line.

Schedule Engine

Smart staff scheduling matching historical sales peaks with employee availability.

Reputation Desk

Unified feedback desk pooling Google, Yelp, and Facebook reviews with AI draft responses.

Guest Win-Backs

Ghost customer tracking that automatically incentivizes lost guests to return via direct channels.